Conditions générales

Privacy Policy

Drop and render is committed to respecting and protecting your privacy. We've structured our Web site so you can visit us without identifying yourself or revealing any personal information.
Should you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Drop and Render.

What kind of information do we collect?
Website Use Information: Like many websites, we use tools (including Google analytics) to collect anonymous information from visitors in order to better understand how they use our website. We use session cookies to keep you logged in while you use our website. These disappear after you close your browser. We also use persistent cookies which stay in your browser and allow us to recognize you when you return to our website. Most Internet browsers automatically accept cookies, but you can change the settings to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you turn off cookies, parts of dropandrender.com may not work for you.

Personally Identifiable Information: If you create an account on dropandrender.com, we ask you to provide your personal and company name, email address, company details and a password. We collect and store this information so that we can identify you as a registered user and create invoices with the correct VAT amount and give you support based on your location. When creating an account you also receive a maximum of 5 emails with product and service information.

If you like to remove everything that is collected by Drop & Render you need to follow these easy steps below:
- Did you render any projects in the last 7 days? If so you can remove your synced folder(s) inside the cloud manager. There you find a sync tab that allows you to remove anything that is uploaded to the farm. Projects older than 7 days will be automatically removed from our servers.
- Delete your account. Go to your user settings on the DropIt Page, there you can delete your profile. After doing this, all information will be gone and there is no way to reactivate your account. Take note that your current render balance will also be removed.

Terms and Conditions

1. Introduction
- Overview of Drop & Render services.
- Purpose and applicability of the Terms and Conditions.

2. Acceptance of Terms
- Acknowledgment and acceptance of these terms by using Drop & Render services.

3. GDPR Compliance
- Adherence to GDPR rules and regulations for data protection and privacy.

4. User Registration and Account Management
- Procedures for creating and managing user accounts.
- Data retention policy (7-day storage for project and output files).
- Process for account deletion and data removal via the online dashboard.

5. Use of Services
- Requirement of purchasing credits for rendering services.
- Description of how credits are used within the service.

6. Billing and Payment Policy
- Obligation to provide a valid payment method.
- Authorization for charge of applicable fees.

7. Credits Policy
- Credits added to accounts will never expire or be removed.
- Usage of credits for any Drop & Render services.

8. No Refund Policy
- No refunds for transactions back to your payment account.
- User responsibility for software compatibility checks.

9. Testing Credits
- Provision of €10 in free credits for new accounts for service evaluation.

10. Intellectual Property Rights
- Ownership of render plugins and cloud manager software by Drop & Render.
- User rights and limitations in using Drop & Render’s intellectual property.

11. Prohibited Use
- Guidelines and restrictions on the misuse of the service.

12. Limitation of Liability
- Disclaimer of certain liabilities and clarification of user risks.

13. Changes to Terms and Conditions
- Notification and implementation of any changes to these terms.

14. Governing Law
- Jurisdiction and applicable legal framework for the terms.

15. Contact Information
- Details for user support and inquiries.

Chapter 1: Introduction

Drop & Render is a dedicated render farm service optimized for Cinema 4D and Blender. It offers a seamless and fast rendering experience with an integrated in-app plugin, supporting all major render engines and plugins. The service is designed for ease of use, allowing for automatic upload of projects and direct placement of outputs on users' workstations. This service aims to dramatically reduce rendering times, enabling users to focus more on creative endeavors.

Chapter 2: Acceptance of Terms

By accessing and using the services provided by Drop & Render, users acknowledge and agree to abide by these Terms and Conditions. The use of Drop & Render's render farm services, plugins, and any associated features constitutes acceptance of these terms. It is the responsibility of the user to review these terms periodically for any updates or changes. Continued use of the service after any such changes implies acceptance of the revised terms.

Chapter 3: GDPR Compliance

Drop & Render is committed to protecting the privacy and security of its users' data in accordance with the General Data Protection Regulation (GDPR). This commitment extends to ensuring that personal data is processed lawfully, transparently, and for a specific purpose. Once the purpose is fulfilled and the data is no longer required, it will be deleted. Users have rights concerning their data, including access, correction, deletion, and portability. Drop & Render takes serious measures to protect user data from unauthorized access, alteration, disclosure, or destruction.

Chapter 4: User Registration and Account Management

To access and utilize the services of Drop & Render, users must create an account on the Drop & Render website. This process involves providing accurate and current information as prompted during the registration process. Users are responsible for maintaining the confidentiality of their account information, including the password, and for all activities that occur under their account. Drop & Render stores project files and output files for a duration of seven days, after which they may be automatically removed unless saved by the user. Users have the option to manually delete these files at any time using the cloud manager software. Additionally, users can delete their account through the online dashboard, which will result in the removal of all associated data and files from the Drop & Render system.

Chapter 5: Use of Services

Drop & Render provides a specialized render farm service primarily for Cinema 4D users, with support for all major render engines and plugins. To utilize these services, users are required to purchase credits. These credits are then used to access and engage the rendering services offered by Drop & Render. The service simplifies the rendering process by allowing users to upload their projects directly through an integrated plugin, ensuring efficient and streamlined rendering.

Chapter 6: Billing and Payment Policy

Users of Drop & Render agree to provide a valid payment method for purchasing credits, which are required to access the render farm services. Users authorize Drop & Render to charge this payment method for all applicable fees related to the services rendered. The process for purchasing credits and the associated payment methods are clearly outlined on the Drop & Render website. This chapter ensures that users understand their financial commitment when engaging with Drop & Render services, including how and when they will be billed.

Chapter 7: Credits Policy

Credits purchased for use on Drop & Render are a vital aspect of accessing the service's rendering capabilities. These credits, once added to a user's Drop & Render account, do not expire and will not be removed. They are exclusively usable for rendering projects on Drop & Render's service. This policy ensures that users can utilize their purchased credits without time constraints or expiration concerns, but it also clarifies that these credits are strictly for use within the Drop & Render ecosystem.

Chapter 8: No Refund Policy

Drop & Render operates a no refund policy for transactions made via payment methods like PayPal, MasterCard, Visa, or Ideal. Credits purchased cannot be converted back to a bank account. To ensure customer satisfaction and service quality, Drop & Render provides new accounts with free test credits to evaluate the service. In the rare event of a rendering error attributable to Drop & Render's service, users may contact support for potential credit reimbursement to their account. This policy emphasizes the importance of testing and confirms the non-refundable nature of purchased credits.

Chapter 9: Testing Credits

To facilitate user familiarity and satisfaction with our services, Drop & Render provides €10 in free credits for testing purposes to new accounts. These credits are intended to allow users to evaluate the functionality and quality of our services before committing to a purchase. This provision ensures that users can make informed decisions about the suitability of Drop & Render for their rendering needs.

Chapter 10: Intellectual Property Rights

Drop & Render retains all ownership and intellectual property rights to the render plugins and cloud manager software. Users are granted a limited, non-exclusive right to use these tools as part of the service. This right does not extend to copying, modifying, distributing, selling, or otherwise exploiting the software. Users must respect the intellectual property rights of Drop & Render and are prohibited from any actions that would infringe upon these rights.

Chapter 11: Prohibited Use

Users must not use Drop & Render's services for any unlawful or prohibited activities. This includes, but is not limited to, the transmission of illegal materials, infringement of intellectual property rights, or any activities that could harm the service or other users. Violation of these prohibitions may result in account suspension or termination.

Chapter 12: Limitation of Liability

Drop & Render's liability is limited to the maximum extent permitted by law. The service is provided "as is," and Drop & Render disclaims all warranties, express or implied. This limitation includes any indirect, incidental, consequential, or punitive damages arising from the use of the service.

Chapter 13: Changes to Terms and Conditions

Drop & Render reserves the right to modify these Terms and Conditions at any time. Users will be notified of any significant changes and continued use of the service will constitute acceptance of the new terms.

Chapter 14: Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Drop & Render operates. Any disputes arising from these terms will be resolved in the applicable legal venues.

Chapter 15: Contact Information

For any questions or concerns regarding these Terms and Conditions or the services provided by Drop & Render, users can contact us through the online chat system on our website.